Sq digital noise out of mix outputs

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This topic contains 2 replies, has 2 voices, and was last updated by Profile photo of Alex A&H Alex A&H 2 years ago.

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  • #87618
    Profile photo of Tim
    Tim
    Participant

    Hi I had a bad issue last gig on Saturday
    Rig is sq6 45 mt cat5e to ar2412
    Mix 1 to 4 out of the ar to a qsc pld 4.5
    Issue after a peak from 3 vocal channels on mix 2 and 3
    All hell broke loose
    The monitors took off with what can be discribed as digital white noise at full power over 110 dB out of the monitors
    Not nice 3 songs to there set
    I muted everything on the console
    Still screaming I ran down to the stage and turned off the qsc and it stoped but!!!!
    After firing it all back up
    Adjusting gain settings on the vox channel after any loud vocal transients a shaking sound was produced in the monitors only not foh or the drum fill which was off a different amp on mix 6
    Have I just overloaded the a/d converters in the ar2412 or the sq6
    Please help

    #87619
    Profile photo of Tim
    Tim
    Participant

    Hi just to add from my last post
    I had a qu32 exactly the same set up no issues at all and iv had our side engineers on that board giving it a flogging peak lights every ware
    Are the sq6 a/d converters a bit more sensitive???

    #87630
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Tim,

    I’m sorry to hear that happened.

    It’s not something I have had reported to me before, so it’s not a known issue that I’m aware of.

    Could you please start a ticket at support.allen-heath.com so that we can look into this further with you?

    Alex

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