SQ delay has constant crackle sound

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This topic contains 3 replies, has 3 voices, and was last updated by Profile photo of Andre S Andre S 2 months ago.

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  • #109206
    Profile photo of Sean
    Sean
    Participant

    Hi hivemind! Im new here, but have been using an sq for awhile now. I just bought my own, updated it, added the comp pack and dynamics pack. Now there is a constant noise (shifts from crackling to beeping) coming from the delay. Muting the delay send does not stop it, nor does muting any channel or aux. Its just there. If I choose a delay on another fx send return it also has the same noise… no other rack fx do this for me. Any ideas?

    #109208
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    Hi @sean

    Well that’s a super weird one!
    Please contact us using support.allen-heath.com about this, with more details on the setup and, if possible, a copy of the show along with any audio or even video examples of the noise so we can try and figure out what’s going on.

    Thanks,
    Keith.

    #109223
    Profile photo of Sean
    Sean
    Participant

    Thanks Keith, I sent an email with attachments. I did forget to add that i performed a hard reset and the problem was still there.

    #109241
    Profile photo of Andre S
    Andre S
    Participant

    Very strange.
    My first idea was, that you use the ECHO instead of the DELAY. ECHO has build in noise, that can be switched on and off on the front plate…

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