SQ 5 with LiveTrax – No Input from SQ

Forums Forums SQ Forums SQ troubleshooting SQ 5 with LiveTrax – No Input from SQ

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  • #124147
    Profile photo of AMAM
    Participant

    Hi all,

    i am new rot the forum and really appreciate your help.

    Recently i purchased Livetrax and started to test recording and playback from/to my MacBook Pro M1.
    I am not able to get an input from the SQ …. Setup is ok (SQ 5 in USB Mode, IP direct outs connected to USB in I/O)
    LiveTrax also recognised the USB Interface as SQ-Audio, MIDI Control via Allen&Heath Protocol ist working as well.
    Playback to SQ is working.

    But when i want to record I don’t see any input coming from SQ, no level in the meter bars at all.

    All other DAW’s which i tested like Logic Pro, Garage Band, Wavelab and PreSonus Studio One are working !! They directly show me that there is an input via the input meter bars.
    So that is a proof that my basic configuration is ok, although i use MacOs Sonoma 14.5 which is not finally approved by A&H.

    What is wrong with LiveTrax, where is my mistake ? It is also very interesting to observe that there is the same problem with Reaper as well.
    Do they use maybe same libraries ? Is it a compatibility issue with MacOS CoreAudio ?

    Any ideas ?

    Thanks in advance

    Arnd

    #124149
    Profile photo of Søren SteinmetzSøren Steinmetz
    Participant

    Have you made sure to allow tracks to use audio input in security settings on the Mac ?

    #124150
    Profile photo of AMAM
    Participant

    Hi Sören,

    great – that was the solution. Thank you very much !!!

    But, is it not a minor design flaw of LiveTrax not to show me that issue ? Maybe it can be found in the manuals (RTFM).
    Nevertheless that solves the prob in Reaper as well.

    Best regards

    Arnd

    #124154
    Profile photo of Søren SteinmetzSøren Steinmetz
    Participant

    Well it has nothing to do with Tracks and Reaper, as it is a Mac issue “to keep you safe from listening microphones in unsecure apps” (more or less the explanation I got from Apple when I asked)

    edit:
    The programs/apps do not know they have no access to the audio from the input, they just think there is silence.
    As some apps, if they are hellbent on listening in on your privacy, will try other methods if they are told they have no access.

    #124155
    Profile photo of tourtelottourtelot
    Participant

    Imagine, some computer app trying to “listen in.” Imagine.

    D.

    #124169
    Profile photo of AMAM
    Participant

    Again, thanks a lot for helping me with tat issue and additionally i have learned why MacOs treats the audio inputs in that way – that can help maybe in the future ….. yesterday was really a problematic day with my SQ – wanted to update on FW 1.5.10 but couldn‘t manage it with my Mac as the file source for the USB Key ( could swear that i did it with the Mac beforehand). SQ did not recognize the update. But then I learned from the forum that it currently only works with a Windows PC – so i tried it with my other windows laptop and that worked immediately. So both problems yesterday were caused by MacOS – hopefully Apple will not change more in the future.

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