Sq 1.4 windows app not working on x86 tablets

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This topic contains 4 replies, has 4 voices, and was last updated by Profile photo of ronnie_p ronnie_p 4 years, 10 months ago.

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  • 2019/05/29 at 4:30 pm #84083
    Profile photo of ronnie_p
    ronnie_p
    Participant

    Allthough the windows app is installed in program files(x86) on 64bit pc’s , my tablets ( which are all x86 ) will not run the program . I get a warning that I need a 32bit program . …

    2019/05/30 at 8:32 am #84129
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Ronnie,

    Please start a ticket at support.allen-heath.com and we will look into this for you.

    Thanks!
    Alex

    2019/05/30 at 2:59 pm #84147
    Profile photo of Patricio
    Patricio
    Participant

    those are the MS surface, right?

    2019/05/30 at 4:16 pm #84149
    Profile photo of Michael
    Michael
    Participant

    It is working on my MS Surface Pro 6

    2019/05/31 at 11:30 pm #84200
    Profile photo of ronnie_p
    ronnie_p
    Participant

    It is working on my 64 bit systems , but not on(for instance ) my asus t100 , which is a 32bit tablet . Real question is : why does a remote control app needs to be 64 bit ? Oh well , I have a few windows tablets for sale in case anyone is interested …

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