Slow boot after upgrade

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This topic contains 3 replies, has 3 voices, and was last updated by Profile photo of cafo cafo 9 years, 11 months ago.

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    Profile photo of cafo


    After upgrade of my GLD to v1.41 the console takes about 3 minutes to start up.
    Before the upgrade this was only 30 seconds.
    I downgraded back to v1.3 but the problem remained.
    DHCP is not enabled and snake + network cables disconnected. No USB key connected.
    Nothing special to see in the logs.
    I’m now back on v1.41 but still with slow boot.
    Anyone who knows how to fix this ?

    GLD-80 – AR2412 – DANTE


    Hi Cafo,

    Sorry to hear about this.

    As you mentioned, DHCP being set incorrectly can cause this symptom. However, an incorrect IP address, Subnet Mask or Default Gateway can also cause a long boot up.

    Please try reentering your Network Settings as show below:

    IP Address:
    Subnet Mask:
    Default Gateway:

    If you still experience problems then please open a support ticket and we’ll investigate further.

    Best Regards,
    Allen & Heath Product Support

    Product Support

    Profile photo of GCumbee

    I moved a 112 to a venue this weekend to start a 4 day event. I had built the show on the editor in 1.4. I tried to load the show and got a conflict error. Then I realized this console was still on 1.3. Luckily I had the update on that key. I did an update. The console rebooted at pretty much normal time I think. Maybe :30. I have left it on since so have not done a reboot to see how it acts normally.

    Profile photo of cafo

    You are right. I have overlooked a wrong gateway setting. Corrected it and now all is ok again.

    Thank you for your support

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