Router Settings

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    Profile photo of HR
    HR
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    We recently started using a new commercial grade router with a security system that starts with nothing enabled vs. the more traditional consumer grade router where everything is enabled. Does anyone know what the router settings, ports, profiles, etc. are that need to be enabled for iLive Editor and the iLive apps for mobiles to function? We’ve been getting numerous drops and stalls in these applications when running wirelessly. My network folks have been all over it monitoring and see no evidence of a lost wireless signal or any degraded capability in their network. We had a similar problem with a lighting app that was resolved when they could get the design specs for it and enabled a bunch of stuff on the router. They are convinced there’s a set of parameters for the iLive apps that will do the same. I’m not an IT person (as if you that are couldn’t tell). Anyone have the data or ideas?

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