Resetting user passwords

Forums Forums GLD Forums GLD troubleshooting Resetting user passwords

This topic contains 3 replies, has 3 voices, and was last updated by Profile photo of Abakus Abakus 3 years, 2 months ago.

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  • #54661
    Profile photo of Mrvoltz
    Mrvoltz
    Participant

    Is the admin the only login that can reset passwords?
    Or can other users with full access reset passwords.
    One more thing, if needed how do you reset the admin?

    #56152
    Profile photo of Mrvoltz
    Mrvoltz
    Participant

    I guess nobody likes to talk about this, I have since found a few threads and no answers. I would like to know just in case.
    Fortunately we finally figured out what the password was.

    #56200
    Profile photo of jcarter
    jcarter
    Participant

    Only admin can edit the other user profiles.

    And if you lose the admin password–I’ll quote from page 62 of the most recent (v1.51) touchscreen guide, on system resets:

    To clear User Profiles and Passwords
    This requires a hard reset by setting a jumper within the
    GLD. Disassembly is required.
    Contact the Allen & Heath service agent or distributor in
    your territory for further information.

    #72883
    Profile photo of Abakus
    Abakus
    Participant

    Hi everyone I also want to know how to reset the Admin password or lost password.

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