QuPad App on IOS15

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This topic contains 15 replies, has 6 voices, and was last updated by Profile photo of Budboy1 Budboy1 3 weeks, 4 days ago.

Viewing 15 posts - 1 through 15 (of 16 total)
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  • #103785
    Profile photo of unbreak
    unbreak
    Participant

    Please update the app to ios 15. There are many display glitches …

    #103792
    Profile photo of
    Anonymous

    “Display Glitches?”

    Greetings
    Really…
    I have not tried since updating to IOS 15 just yesterday.
    I’ll have to go test.
    I’ll have a look and get back.

    #103794
    Profile photo of unbreak
    unbreak
    Participant

    yes, sometime UI flashing randomly but, most important, some UI parts are gone. The app is unusable. Please, update it

    #103798
    Profile photo of
    Anonymous

    Just powered 1st gen iPad up and seems fine?
    Using Qu-Pad version 1.93 and qu32 version 1.95
    IOS 15. Router is an old Apple Tall/Square Jobby which I havent touched in ..5 years

    But then I dont often use this very often now at this moment
    I cant see anything missing.
    I’ll leave it running a while.
    Cheers

    #104175
    Profile photo of Budboy1
    Budboy1
    Participant

    Many display issues with iOS 15. The app is mostly usable but need an update ASAP. We use a QuPac and without the app functioning properly it make things very difficult.

    #104187
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    Hi all,

    Please provide more information to us using support.allen-heath.com so we can have this looked into.

    We need to know the iPad model name/number and iOS Software version (which can all be found in ‘Settings – General’)
    Please also let us know if any particular action is triggering the flashes, what is meant by ‘glitches’ and what exactly is missing from the GUI as we have not seen any of this in our testing.

    Thank you in advance.
    Keith.

    #104197
    Profile photo of Budboy1
    Budboy1
    Participant

    I’ll post here and try to submit something through the support link.

    I’m using an IPad Pro 12.9 inch 3rd gen – model A1876

    iOS 15.0.2

    The gui gets pushed because of the bars that Apple has added to the bottom and top of the screen. I’ve attached an image as well.you can see the gui is pushed and makes some things hard to get at.

    Attachments:
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    #104200
    Profile photo of unbreak
    unbreak
    Participant

    I’m using iPad Air 4th gen. Mod. MYH62TY/A
    IOS 15.0.2

    As you see in the yellow circle, the mute buttons are cropped and unpushable. Sometime flashes appear randomly on channel strip area.
    UI does not fit the display (red arrows)

    #104202
    Profile photo of
    Anonymous

    iPad Pro 12 inch 1st Gen IOS 15.2
    All looks fine in Demo mode looking at all of the Templates
    Nothing missing off the screen.
    I have no bars along the top or bottom

    #104203
    Profile photo of unbreak
    unbreak
    Participant

    I’m sorry… screenshot attachment failed…

    Attachments:
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    #104336
    Profile photo of Medic
    Medic
    Participant

    Same troubles…. IPad 12,9“ Screen does not fit…. !!

    #104789
    Profile photo of pixieotronic
    pixieotronic
    Participant

    Same problem here:
    iPad Pro 11 iOS 15
    It’s about time that A&H updated the app to fit the modern iPad sizes

    #105711
    Profile photo of Budboy1
    Budboy1
    Participant

    Are we ever going to get a fix for this?

    #108063
    Profile photo of Budboy1
    Budboy1
    Participant

    Update? Is anyone from A&H listening? The UI issue shouldn’t be that hard to fix. 4 years with no maintenance updates is a little frustrating.

    #108071
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @budboy1

    Sorry this has taken longer than we’d like, but unfortunately it has required a large rewrite and isn’t just a case of a couple of lines of code.
    The good news is that it is currently being worked on and we hope to have a release soon.

    Thanks,
    Keith.

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