QU32 – Stereo Recording to USB Stick Stops Randomly

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This topic contains 4 replies, has 4 voices, and was last updated by Profile photo of garyh garyh 3 years, 2 months ago.

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  • #68455
    Profile photo of Westafurd
    Westafurd
    Participant

    I have a Qu32 mixer and have been trying to stereo recordings to a Sandisk Extreme USB3.0 64GB thumb drive (tested by A&H). I am trying to record for about 1.5 hours (~1.5GB stereo) and about 50% of the time the recording just hangs at around 1-1.5hours. It appears to be recording but the elapsed timer has stopped and no recording is happening until I stop and restart. The mixer is updated with the most recent FW from A&H. Going to try a new stick but any help is appreciated.

    #68456
    Profile photo of 19 frets
    19 frets
    Participant

    I have a QU 16 and I use the same Sandisk Extreme thumb drive to record my band’s two to two and one half hour practice every week. I have never had any problems with the recordings. Always finishes the recording with 0 errors. I only use 10 channels and my individual track wav files are usually somewhere between 1 and 1.5 Gb in size, depending on when I start the recorder and how long we go.

    I know this does not provide any recommendations for you, but I thought it might be helpful to know that this should work. I agree with your suggestion to try a different thumb drive, but the Sandisk Extreme is usually very reliable and compatible with the QU mixers. They can however be pretty temperamental with USB storage devices.

    Good luck!

    #68460
    Profile photo of MarkPAman
    MarkPAman
    Participant

    Have you re-formatted the drive from the Qu (as recommended) before you start?

    #68550
    Profile photo of Westafurd
    Westafurd
    Participant

    Yes I initially formatted the stick with the board as recommended. After having the issue a few times I reformatted with the board again and still had the issue. I bought another stick but unfortunately the Extreme was sold out on Amazon and so I bought the newer faster model (Extreme Go USB 3.1/3.0) but the board can’t format it or read it even if I format it separately. I’ll submit that to the list of storage devices for Qu-Drive as not functional. If I record smaller amounts 30-40mins at a time I haven’t seen an issue but its a very annoying work-around.

    #68553
    Profile photo of garyh
    garyh
    Participant

    It’s my understanding that you shouldn’t use USB 3.1 drives at all.

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