QU24 DEFECT

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This topic contains 4 replies, has 2 voices, and was last updated by Profile photo of Costin Costin 9 months, 4 weeks ago.

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  • #114218
    Profile photo of Costin
    Costin
    Participant

    Hello,
    can you help me
    I have a QU24 and when I open it, the allen&heath logo appears on the display and it stays like that without showing the menu and without responding to any commands.
    I restarted it several times but it’s the same.
    I tried to enter its menu from the tablet, but the mixer does not appear. it’s like it’s closed.

    #114220
    Profile photo of Mike C
    Mike C
    Participant

    Maybe try a forced firmware update. You hold a couple buttons down when powering the mixer on and with a USB stick inserted that has the firmware on it.

    Two things…..you would already need to have a QU formatted USB stick and I have forgotten what buttons you need to hold while powering on the mixer!

    OK hold down the USB and the HPF buttons while powering on to force a firmware update.

    #114226
    Profile photo of Costin
    Costin
    Participant

    Mulțumesc mult Mike pentru sfat

    A făcut procedura de actualizare forțată asa cum mi ai spus, da impresia ca și face actualizarea, adică se plimba ledurile de la pan dar după o ora și jumătate tot în stadiul asta era.

    Am formatat stick-ul încă o data în alt Mixer qu-sb și am luat de pe site firmware dar la fel aceiași chestie

    #114239
    Profile photo of Mike C
    Mike C
    Participant

    That sounds like the problem is deeper than a firmware update kind of fix. It was worth the try.

    #114244
    Profile photo of Costin
    Costin
    Participant

    Mulțumesc mult Mike pentru ajutor
    Domnul sa te binecuvânteze!

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