Qu Windows Driver V3.20.0 installation

[Flo84]

Hi anyone !
I’m trying to install the last version of qu windows driver on a windows 10 PC and Qu-24…
I can’t get success… The installation start but stop short time after start up.

I have…
– downloaded the file again
– uninstalled the previous version manually.
– restarted pc after uninstall or install
– plugged / un-plugged the USB cable from Qu desk
– switched off the desk and start installation, installation start normally and stop but it’s logical the desk is off…

– finally I have re-installed the previous version and it’s Ok

Anyone have this issue ?

Musically
Florent

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[Flo84]

Tested today : 3.20.0 on a laptop with windows 7 it work fine !
But not working on my pc with windows 10… waiting 🙂

[Flo84]

Some informations…
– I don’t know how…but installation of 3.20.0 on my pc win 10 pro is passed now. But the control panel not working ! sound is Ok.
– I downloaded windows 10 ISO file from microsoft, burn an DVD and USB key and I made a new installation on formated disk. Driver installation is fully passed !
My previous windows 10 installation was an update from win 7…maybe it’s the problem source, installation wasn’t made properly.

Musically !
Florent

[Anonymous]

Seem to be encountering the same problem.

A fresh install of Windows 10.

Tried installing 3.20.0 and fails to load the driver.
Same for 2.20.53.

No issues previously with Windows 7 on the same machine.

Help!!!

[Horuset]

I’m having a similar issue. The driver is installing, I can select my Qu as an interface, but the control panel doesn’t install properly. There’s an .exe that wont execute during install from a temp folder. I’ve tried clearing out temp folders, making sure I had full permissions, taken ownership of the appropriate files/folders. I even tried upgrading to Windows 10 from 7 to see if it would fix the problem. I currently can’t use pro tools with my Qu because I need to be able to go into the Qu Control Panel to change it to a supported buffer rate. Anyone have sugggestions?

[Author]

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