QU-Pad faders respond erratically.

[Bru-PriParticipant]

Using an iPad and fader response is hit or miss when I go to bring any fader up or down. The issue does not happen with the Mixing Station app.
Anyone else experience this?

[ScottParticipant]

Sounds like a sketchy WiFi connection. Try another wireless access point or router. Hide the SSID, so that other devices don’t ping it. Put the access point / router up on a high place so that you have a line-of-sight to it.

[Bru-PriParticipant]

Wifi is rock solid. It seems to be the QU-pad app as I have no issue with Mixing Station. In QU, I move from one fader to master and back, I find my finger tips moving up and down above the fader control but occasionally no response. If I go deliberately slow (which does not work with in a live mixing situation) and take my time til the fader latches, it works fine. Never had this issue before either with Mackie or Behringer on the same iPad.

[ScottParticipant]

I find my finger tips moving up and down above the fader control but occasionally no response.

Yes, with the A&H apps you need to touch the fader for a moment first then you can move it. I always found that to be annoying and it took some getting used to. I guess the intent was to prevent accidental movements of faders. I would love to see the ability to disable this feature within the app.

[Mike CParticipant]

On the WIFI possible issue, you can still show a solid connection but if there is a flood of data traffic trying to hit your router/access point the connection will be slow or lost.

Are you using a dedicated router for the mixer or is this an install and your on the building network?

I hide the SSID and only use a 5g connection. Using a basic WIFI scanner app I also make
sure I’m on the channel of another router or access point.

[Bru-PriParticipant]

As I said, the issue is only with the Qu-Pad app. On the same iPad, Mixing Station works perfectly. It is a dedicated router.

[FreezaParticipant]

I find that using QU-Pad app with iPad is pretty stable in general until it lags when I get out of the router range however, I have noticed that ‘touch’ becomes erratic when the iPad device is charging/plugged in at the same time the QU-Pad app is being used. (When connected to a qu mixer)

More specifically, with QuPad running and the iPad plugged in – all touch gestures slow down/become laggy and it seems like the iPad/Qu-Pad thinks my touch inputs are ‘double-taps’ which results in the copy/paste/reset dialogue appearing in Qu-Pad.

With the iPad not connected to a charger everything runs smoothly.

Is this something you also see (with reference to the OP?)

I’ve also ruled out any iPad accessibility settings

Freeza

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