I was having issues with the preamp on my Qu-32, so I wanted to do a hard reset, but first I wanted to back up my scenes. So I inserted a thumb drive into the port on the front of the Qu-32. I formatted the drive to the Qu-Drive format in the utility menu. I saved my scenes onto the drive, and backed them up on my computer. Then I did the hard reset. At this point, the Qu-32 would not load the scenes from my drive or move them to the memory on the board itself. I used the console to reformat my drive, then I tried to get the scenes back onto the drive from my computer, but I got an error saying the drive was full. I tried formatting to FAT32 and loading the scenes to the drive, then connecting to the Qu-Drive, but the disk was not compatible. I don’t know what else to do. Any ideas?