Forums › Forums › Qu Forums › Qu troubleshooting › Qu-Drive Compatible USB Device Database
Tagged: USB
This topic contains 510 replies, has 126 voices, and was last updated by Mike G 5 months, 3 weeks ago.
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2020/01/26 at 7:26 pm #89083
All I see is a directory structure on the one we did.
Why cant we put that on the USB when so many AH devices wont format so many USBs in the first place.
WHAT magic stuff does the drive need to be detected and declared compatible ??
2020/01/26 at 8:24 pm #89085So I assume you did indeed successfully format the new Data Traveler USB drives???
If so at this point you should be happy and move on.“Why cant we put that on the USB when so many AH devices wont format so many USBs in the first place.”
Try it see what happens.“WHAT magic stuff does the drive need to be detected and declared compatible ??”
I got more important things to do that try to figure it out, it’s easier to click and buy
more Data Travelers.2020/01/26 at 8:58 pm #89087Not yet. Another special event preempted tonights sound.
I will check the DTs on Wednesday.The ONLY USB that has worked so far was a very old white box USB2.0 from Staples.
All the name brands we have tried all failed.If you do not know that is fine. I will find out the truth eventually.
There IS a reason AH has so many problems with USB drives.On a PC I can see things I can change in the opsys to fix problems.
But I know of know way to get to the linux type insides of the Qu.2020/01/26 at 10:05 pm #89089Not yet. Another special event preempted tonights sound.
I will check the DTs on Wednesday.I can’t believe you didn’t try it, it takes a minute to do.
2020/01/26 at 10:57 pm #89092Patience, not everyone spends all their days with a QU mixer. π
2020/01/26 at 11:45 pm #89093Patience, not everyone spends all their days with a QU mixer.
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2020/01/27 at 12:13 am #89094***content removed β does not contribute to the thread***
2020/01/27 at 1:22 am #89095I can only access it when I am scheduled to run the sound for that evening.
I tried one. It failed.
You said it had to go straight from package to Qu which is what I am waiting to do when I get scheduled and they actually have sound that evening. Last two times cancelled for special church events.2020/01/27 at 1:50 am #89096Considering how many different brands models submodels that I have tried I feel justified in complaining.
AH could come clean and admit the problem then we could all focus on fixing it or more easily finding working USBs.2020/01/27 at 2:11 am #89097I think itβs safe to say A&H admits, as I believe they are the ones who initiated the spreadsheet. ***content removed β does not contribute to the thread***
Hope those DTs work so you can let it all go.
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2020/01/27 at 3:05 am #89099@Dancing Brook
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Just another frustrated user trying to find a USB that works on AH.
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2020/01/30 at 12:59 am #89163@mikec @Dancing Bear @debzdoodle @all @Dancing Brook
UPDATE! and some clues
Tried the last two of the 3 new kingston DT drives. One 16G two 32 G – SE9 and se9G2
Direct from package to Qu to keep MikeC happy about how I used them.THEY HAVE ALL FAILED SO FAR
All failed with a not compatible message
but
Tonight I tried some more places on the Qu32 with one of them and
I got messages that said
file not found then
incompatible
wrong format then incompatible [on the G2 model]So the drive is ‘seeing’ the usb memory stick but merely refusing to use it
one seems to indicate that AH wants to find some secret magic file on the memory stick first
the other that the G2 is using a format that AH does not likehave not tried to find out what format the G2 may actually have yet
but it should be FAT32 although maybe it has a different block size than AH wantsearlier we had several usb memory sticks that the drive did not seem to see at all
but that was long ago and maybe it did say incompatibleWe use firmware 1.95 4561
Does the firmware make a difference?Do the KDTs I have use the wrong file format??
Does AH write a magic hidden file on the drive if it sees the file system is okay when it formats it?
It would be useful if some folks could take drives that work and thoroughly analyze them for what is actually on them
including all hidden files, file system, block size, everything, and also directory tree structure with all names in detailAlso what firmware version was used when the USB memory stick got formatted and or used without formatting in AH
If there is a magic file hidden on the working drives perhaps it could be uploaded here and other audio sites to ensure that it would be available forever
and then we could format our own usbs add the directory tree and the magic file and stop the problems we are all having2020/01/30 at 1:36 am #89166I am running the same firmware with no issues.
Just today…I’m not kidding I got a few more Data Travelers to use at an installation I was finishing and they ALL formatted perfectly one after another, right out of the package directly to the mixers USB slot.
NOW just to make sure we are all on the same page….you are going into the set up menu and then going to the utility tab menu and to the QU Drive tab where the format screen is at? Picture attached.
If you have not stuck those USB drives in any other computer, mixer, device of any sort and you really did open them up factory fresh and go directly to the mixer I really want you to send me those drives now. As I said before I will pay for them!!!
Attachments:
You must be logged in to view attached files.2020/01/30 at 3:46 am #89170I believe you. But mine are still failing.
The last two went from package to Qu without being looked at on my XPproSP3 PC.Win 10 can fork drives, but XP does not do that. But moot as I did not put them in any PC first.
I was there at the page shown and two other places including firmware update.
No need to pay me. I will use them at home for myself. But thanks for the offer.
I would prefer some more clues from someone so everybody could get all their drives working without problems.
2020/01/30 at 4:13 am #89171@volounteer
Have you had success with any flash drives at aLL so far ?
Did you ever get to use the tried and trusted Sandisk Extreme (old version) and did that work for you?
I ask because I am starting to think maybe you simply have a defective QU Drive.
Have you used the USB port to record to DAW?
Sorry if you have answered these questions before. -
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