Hello, we are a church using our QU-32 mixer as a monitor mix for our livestream.
However, we are hearing this static/tick sound coming from almost all channels in QU-32 when monitored through headphones as well as from our livestream.
The set-up is this:
SQ-7 tie line to QU-32 using cat6 ethernet cable
What we have tested:
1. We traced from the source sound to SQ-7 and into Qu-32. The static/tick sound only appears when it comes to QU-32.
2. We checked our direct recording from SQ-7, there is no static/tick sound.
3. We tried reducing the pre-amp gain given through SQ-7, but there is still static sound.
2. We tried hard-resetting QU-32, but there is still static sound.
Would anyone know of similar situations and how to solve it? Attached is a recording of how the static/tick sounds like (1sec, 5sec, 7sec). Thank you!
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