Qu-32 screen flipping upside and backwards

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This topic contains 5 replies, has 4 voices, and was last updated by Profile photo of GCumbee GCumbee 6 years, 2 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #46734
    Profile photo of Alex
    Alex
    Participant

    Hi all, we just got a new Qu-32 soundboard and have been enjoying it. However we have random bouts where the touch screen flips upside down and backwards, yet the touch positions remain the same. The first time we just turned it on and off several times until it fixed itself but we’ve been having the problems repeatly. If there was some fix to it or at least a remedy so as to be able to fix it before shows that would be amazing.

    Thanks all.

    #46736
    Profile photo of [XAP]Bob
    [XAP]Bob
    Participant

    ????

    So like a tablet that been tilted?

    #46743
    Profile photo of robbocurry
    robbocurry
    Participant

    Send it back, that’s not normal!

    #46754
    Profile photo of Alex
    Alex
    Participant

    Well unfourtently we are going through the heavy part of our show season so we’ll just have to soldier on until we have enough time to setup our old systems and take this new one out to hopefully have it fixed. Was just wondering if there was an easy remedy to it, but if no one knows one then oh well.

    #46757
    Profile photo of [XAP]Bob
    [XAP]Bob
    Participant

    If you are near a dealer then I’d ask for a preemptive swapout from stock. they should be able to do that off the back of a video showing the issue pretty easily…

    #46759
    Profile photo of GCumbee
    GCumbee
    Participant

    Try a hard reset. See if that does anything.

Viewing 6 posts - 1 through 6 (of 6 total)

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