QU 32 lockup after extended idle time

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This topic contains 6 replies, has 5 voices, and was last updated by Profile photo of Mikey B Mikey B 6 years, 2 months ago.

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  • #45479
    Profile photo of Mikey B
    Mikey B
    Participant

    So, I left my Qu32 powered up for a couple of days…. Long story… But it locked up by the time I got back to it. It had not overheated, from what I could tell (was in a basement room in the winter in Minnesota). All other studio gear was fine (computers, rack gear, etc… All left on also)…

    It would not respond to anything and even just doing a power off and back on would not get it to unlock… I eventually did a hard reset (no big deal as scenes were all saved) and it came back to life…

    Just throwing it out there… Not sure if anyone’s had a similar experience…

    #45491
    Profile photo of
    Anonymous

    You are not alone. I have had to do a few hard resets as well.
    Even after doing resets and turning off/on.
    I was running the QU32 in many different type of scenarios.
    I guess it really brings back to home to “save settings data” show files or whatever onto a stick unless you are starting from scratch.

    However .. brilliant mixer! I own 3 of them!

    #45492
    Profile photo of dpdan
    dpdan
    Participant

    I wonder how many hours it was before it went to sleep and could not be woke up?

    Does A&H know about this?

    #45494
    Profile photo of
    Anonymous

    I’m sure A&H read all posts Dan.

    #45497
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    I’d suggest to open a Support ticket if this happens again. We are not aware of this issue.
    Winter in Minnesota – any chance the room temperature dropped below the specified operating temperature (5 – 35 degrees Celsius)?

    #45498
    Profile photo of [XAP]Bob
    [XAP]Bob
    Participant

    5-35 is quite tight actually. Hadn’t realised it was that narrow. Presume that’s the effect of passive cooling.

    #45508
    Profile photo of Mikey B
    Mikey B
    Participant

    No, it stayed between 55-65°F… It has never happened since, but I haven’t left it on more than 10 hours or so since… Probably not more than 2 hours idle at any time.

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