Qu 24 does not boot (no log in screen)

[coops]

Hello. This morning at our church, the QU24 came up with a display “Qu-24” and then below “Allen&Heath”. It gave us no log in screen.
Re-powered it and left it for a while. Then did the reset, which cleared all illuminated buttons.
Still nothing.
Can someone advise me the next best step.
Many thanks
Neil

[coops]

Smaller photo of the screen before and after the reset as the first was too large

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[Alex A&H]

Hi Coops,

This is likely to be a hardware issue rather than software.

Please contact your local distributor to arrange a service. You can find their details here: https://www.allen-heath.com/where-to-buy/

Thanks
Alex

[Author]

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