Hi guys!
Hope you may help.
There is a problem with my QU-24. After updating the firmware from QU-24 V1.73 to QU-24 1.82, occassionally I have installed the wrong firmware assigned for QU-Pac V1.82 (16-channels). Don’t ask me how, but I did it. Then the story begins..
I wanted to backup QU-Pac V1.82 to QU-24 V1.73 version, but the mixer couldn’t find the file of firmware on USB key. Then in order to make it possible for mixer to find the file of update, I just renamed QU-24 V1.73.quu file on my USB to Q-Pac V1.73.quu. The process of installation started and it end up with fail after reboot.
Now the console is just not reacting, buttons are not working. When I turn it on, the display shows the start screen of device and not loading anything, it’s not working actually.
Is there any way to solve this problem, to make a backup maybe or hard restart (btw the standard way of hard reset is not working too). Not any button react. Please help!!