Qu-16 screen problem

[chirloParticipant]

Hi a month before the guarantee expires, the screen of my qu-16 flashes a few times while it is in operation during a show. when turning it off and on it returned to normal and after a month of expired the warranty the screen of my qu-16 turned on white with some vertical stripes.
allen & heat qu-16 was always used under the conditions recommended in the manual. There were no electric shocks or bad uses.
I can use the full functions from the ipad but the screen is dead.
already perform a firmware update, a hasrdware reset and brightness control. none of this worked.

What could it be?
How can I solve it?
Is it a typical failure of the model?

[modulusParticipant]

Same problem here, seems to be a common issue. Have to send it for repair according to their outsourced tech support. 🙁

[chirloParticipant]

Modulus can you resolve de problem?

[Author]

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