Qu-16 fader problem

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This topic contains 3 replies, has 3 voices, and was last updated by Profile photo of Stasoid Stasoid 5 years, 5 months ago.

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  • #52164
    Profile photo of Stasoid
    Stasoid
    Participant

    Hello everyone
    I have read threads about faders going spontanously down and I can say I have a similar problem
    The last, 16th, fader moves only downwards, no matter what – on any layer switch it tries to go down, even if it’s on -inf already.
    When I opened the case I found two screws hanging around unattached to anything. The firmware is the latest on the date of posting this and I wonder if it’s one of two major cases – those two screws short curcuiting something or the controller gone wrong, cause the motor seems to be okay since it works at least one way.
    so, where should I look first?
    What is most probably a problem?

    #52174
    Profile photo of airickess
    airickess
    Participant

    If the firmware is already version 1.73 or later then the issue is most likely mechanical. Get it serviced.

    #52183
    Profile photo of David Haughton
    David Haughton
    Keymaster

    Hi Stasoid, have you tried calibrating the faders so see if this resolve the issue?
    I like to use a straight edge to line up all of the faders to the points in the calibration nicely.
    How old is the unit?
    I’m not sure where these screws might have come from, have you checked closely inside the chassis to see of they’ve come out of anywhere?
    Thanks,
    Harry.

    #52308
    Profile photo of Stasoid
    Stasoid
    Participant

    Hello again! Those screws had holes for them inside, but left them to explore the world =)
    The console is couple years old
    I tried to calibrate faders, but the sick one was constantly trying to move down instead of aligning with others, so it didn’t help
    Firmware is already 1.73, so, if this problem isn’t popular, then i suppose the motor or the controller is just broken
    Thanks for you attention!

    Stanislav

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