Preamps problem since I use usb b

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  • 2015/05/07 at 12:39 am #47794
    Profile photo of David J.David J.
    Participant

    Today I set my PT10 to record from QU16 USB B, My surprise is that some channels preamp (3,6,7,8,9,10,12,13) have stopped working, without signal in Q16. I have reviewed the pach and are all local channels. I have turned off the QU16, USB cable unplugged and on again without connecting the USB B and those entries still doesn’t work. Never has given me problems the Q16! Really strange. I have not tried AR2412 sources

    I do a reset? I have v1.7

    need help soon. Thank you!

    2015/05/07 at 12:53 am #47795
    Profile photo of robbocurryrobbocurry
    Participant

    Sounds like you need the v1.7.1 firmware update.
    There were some issues with channels not working after the v1.7 update.
    It’s mentioned in quite a few posts on the forum 🙂

    Check here: https://community.allen-heath.com/forums/topic/qu24-v1-7-firmware-problem

    2015/05/07 at 12:40 pm #47809
    Profile photo of David J.David J.
    Participant

    you are right! I readed that issue but I didn’t realize that fixed were v1.7.1, I thought that solution was in v1.7 because always I use by AR preamps, and never has a problem with v1.7

    Thanks so much robbocurry!

    2015/05/07 at 12:56 pm #47810
    Profile photo of robbocurryrobbocurry
    Participant

    You’re welcome Perdut 🙂

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