Powering up problem

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This topic contains 5 replies, has 5 voices, and was last updated by Profile photo of dpdan dpdan 5 years, 9 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #45089
    Profile photo of Musitchell
    Musitchell
    Participant

    Hi All

    I have a QU24 desk, when powering up the faders move to the last settings position, however, the touch screen is lock on the Allen and Heath start up screen. Processing light is on and is non responsive to any other change on the entire desk.

    All muted channels cannot be unmuted

    #45091
    Profile photo of GCumbee
    GCumbee
    Participant

    Hard reset.

    #45092
    Profile photo of Musitchell
    Musitchell
    Participant

    I have tried that and it does not work.

    #45102
    Profile photo of eotsskleet
    eotsskleet
    Participant

    Send it in! There’s no other possibility if Hard-Reset doesn’t work!

    #49296
    Profile photo of Logan
    Logan
    Participant

    Same exact going on with my QU-24. Last night while being operated during a service, it shut down, and when rebooted, froze on the QU-24 Allen & Heath screen. Even when restarted, and hard-reset.

    Anyone got anything?

    #49307
    Profile photo of dpdan
    dpdan
    Participant

    holy cow!

Viewing 6 posts - 1 through 6 (of 6 total)

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