No Output from QU-SB USB-B to Macbook Pro

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This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Alex A&H Alex A&H 5 years, 6 months ago.

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  • 2018/10/16 at 4:31 am #79287
    Profile photo of Ravi
    Ravi
    Participant

    I have a QU-SB (Firmware Version: QuSBUpdtV1_95_4561) connected to the a MACBook Pro (MAC OSX : 10.14) with Logic Pro X (Version:10.4.2) software. The Macbook recognizes the QU-SB as an input source in the sound preferences of MACOS-X but in spite of assigning the right inputs to the tracks in Logic Pro, I dont get any input to Logic Pro. I did one recording earlier when I did get an input but was very very low, I had to amplify it almost 100db to even get to hear something, this time around the track output is zero. Any idea what is wrong with the setup??

    2018/10/16 at 7:43 am #79290
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Ravi,

    Please start a ticket at support.allen-heath.com and I can help work out why this is happening.

    Thanks!

    Alex

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