no audio or midi signal from and to Logic Pro X and Qu-24

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This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Alex A&H Alex A&H 5 years ago.

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  • 2019/04/25 at 9:45 am #83521
    Profile photo of Raskolnikov
    Raskolnikov
    Participant

    Hi everybody, yesterday I’ve bought my new mixer Allen Heat Qu-24, I’ve downloaded the DAW Control a set it up correctly (the two little square in the lower side of the set up window lights up)… The matter is that I’ve no audio back from my Mac and from Logic Pro X… no monitoring and no control of the channel strips faders and MMC. I’ve setting the Mackie control creating the two instance Mackie Control protocol (Daw control 1 and 2) in the DAW Control panel. What’s happening??? Am I doing something wrong or is the Qu-24 that has some problem?

    2019/04/26 at 8:01 am #83538
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Raskolnikov,

    Please start a ticket at support.allen-heath.com for assistance with this.

    Thanks!

    Alex

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