Network issues on latest firmware

Forums Forums SQ Forums SQ troubleshooting Network issues on latest firmware

This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of KeithJ A&H KeithJ A&H 2 months ago.

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  • #109254
    Profile photo of stingalleman
    stingalleman
    Participant

    Hi,

    It seems like my SQ6 cannot connect to the network. The link light starts blinking every ~3 seconds, and eventually it will stop. The link LED on the switch it is connected to doesn’t light up. Does work perfectly with the same conditions on v1.4.

    Thanks,
    Sting Alleman

    #109260
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    Hi @stingalleman

    There were some changes to the network connectivity in V1.5, in that we added the auto address function which kicks in if an address is not assigned via DHCP.
    However, I’m not sure how this might affect you without knowing the full details of the setup.
    Please contact us using support.allen-heath.com with info on the connections, network, router/access point and how you have everything configured so we can figure this out with you.

    Thanks,
    Keith.

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