network connection stop working

[Colin]

My qu-pac will not connect to the router. I have had this setup for a few years now with no problem. Now when I connect the router the qu-pac, it has no connection (no activity lights next the either net jack). I of course checked the cables and that the router was on. I can unplug the router from the qu and plug it my sq and works fine there. any ideas??

[Alex A&H]

Hi Colin,

From your description, the issue does seem to be isolated to the Qu, which suggests this may be a hardware issue.

Please contact your distributor to arrange a service. You can find their details here: https://www.allen-heath.com/where-to-buy/

Thanks!
Alex

[Author]

Posts