Multitrack Recording via Tracks Live not working on Macbook Pro

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This topic contains 4 replies, has 2 voices, and was last updated by Profile photo of Hanroux Hanroux 1 year, 5 months ago.

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  • #87606
    Profile photo of Hanroux
    Hanroux
    Participant

    I have a problem that is unique to the Macbook Pro that I’m using for multitrack recording when using Tracks Live via USB-B. All settings are correct in the Tracks Live preferences & the SQ is listed & selected in the Interface pane.

    I’m not getting audio on any of the tracks. When I swop the Mac out with a Windows laptop then audio is present when the same settings are used. I’m convinced it’s a simple setting that needs to be changed on my Mac, but not sure how to do it. I went into System Preferences / Sound / Output / Audio Devices to check what options are available for the SQ interface. All levels for the individual tracks were greyed out, turned all the way down & it did not give me the option to adjust any levels. Not sure if this is related to the problem I’m having?

    Any assistance will be greatly appreciated.

    #87608
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Hanroux,

    What version of OS are you using?

    There are some security settings that may need changing in the latest OS.

    Thanks!
    Alex

    #87609
    Profile photo of Hanroux
    Hanroux
    Participant

    The newer, buggier Catalina (10.15.1)

    Any idea where I can change these settings?

    #87611
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Hanroux,

    You can find instructions on this here: https://support.apple.com/en-us/HT209175

    Thanks!
    Alex

    #87614
    Profile photo of Hanroux
    Hanroux
    Participant

    Thanks Alex! Will give it a try

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