Multitrack Recording via Tracks Live not working on Macbook Pro

[Hanroux]

I have a problem that is unique to the Macbook Pro that I’m using for multitrack recording when using Tracks Live via USB-B. All settings are correct in the Tracks Live preferences & the SQ is listed & selected in the Interface pane.

I’m not getting audio on any of the tracks. When I swop the Mac out with a Windows laptop then audio is present when the same settings are used. I’m convinced it’s a simple setting that needs to be changed on my Mac, but not sure how to do it. I went into System Preferences / Sound / Output / Audio Devices to check what options are available for the SQ interface. All levels for the individual tracks were greyed out, turned all the way down & it did not give me the option to adjust any levels. Not sure if this is related to the problem I’m having?

Any assistance will be greatly appreciated.

[Alex A&H]

Hi Hanroux,

What version of OS are you using?

There are some security settings that may need changing in the latest OS.

Thanks!
Alex

[Hanroux]

The newer, buggier Catalina (10.15.1)

Any idea where I can change these settings?

[Alex A&H]

Hi Hanroux,

You can find instructions on this here: https://support.apple.com/en-us/HT209175

Thanks!
Alex

[Hanroux]

Thanks Alex! Will give it a try

[Author]

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