Forums › Forums › Qu Forums › Qu troubleshooting › Multitrack recording skipping
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2016/01/21 at 10:00 pm #53417AnonymousInactive
2TB drive – doesn’t sound like an SSD…
2016/01/21 at 10:39 pm #53421lesouvageParticipantThe SanDisk Extreme USB3 sticks work fine. I have 3 32 Gb and one 64 Gb and I have never run into a problem again after starting to use this USB sticks, not even the time that I had lots of different recordings on one stick.
2016/01/21 at 10:49 pm #53422CameronjennerParticipantHi , no not ssd it is a 2tb high speed drive with separate power supply, I read before hand not to use solid state drives because of the transfer speed otherwise I would have just used my ssd Samsung 1tb that I already have, it’s a pain because I bought it for specifically for this recording as it is endorsed by a&h. I read also that external power supply was needed as usb can’t supply the power to the disk this seems to be inaccurate according to this thread. Thanks hopefully I can sort it for my show tomorrow somehow.
2016/01/22 at 7:26 am #53433AnonymousInactiveTransfer speed should be fine on an SSD – that’s what they’re good at.
The issue is when they decide to do wear levelling or block reallocation during a recording,mother QU audio buffer is limited.
Forum recommendation is the SanDisk Extreme stick…
2016/01/22 at 4:32 pm #53446airickessParticipant@Cameronjenner – Digital or not, a drum kit is still hit with sticks. Vibration is a possibility.
If you have access to the console, do a recording to the same drive with no band present. There doesn’t have to be signal to the channels – if the drive is causing the errors then the errors will show up during the recording regardless of signal to the channels. If there are no errors during recording then I think it could have been a vibration-induced issue.2016/01/22 at 5:57 pm #53454CameronjennerParticipantThanks I am familiar with vibration as I have 300kw of FOH PA on Chevin_research amplification , but believe me when I say this was certainly not the cause . I have taken the advice from the website and bought what I believe to be certified equipment and still the problem has arisen. I will try again using an extreme 64gb stick as recommend by the other members of this forum and report back my findings . But still it’s quite annoying to have to discard a new hd and replace it with a new usb stick when I checked all this before hand. Luckily this was a test or it could have resulted in not getting paid. I will certainly use a backup from now on just in case. But thanks for the advice all the same đź‘Ť
2016/01/22 at 8:50 pm #53462Dick ReesParticipantCameron…
You are making assumptions and guessing instead of trouble-shooting. Do as airickness suggests and make a recording under controlled conditions. Use recorded music fed into the board and make absolutely sure that the hard drive is mounted on a surface which is completely isolated from floor vibrations.
It matters not that the drums were digital. If the hard drive was in any way physically connected to the stage, excessive foot tapping can kill you. I’m an old street musician and I know.
Before you can blame your situation and the environment, you need to know if it works in labratory conditions. Otherwise you have no base line/reference and everything will be guess work.
2016/01/22 at 9:31 pm #53463CameronjennerParticipantYes indeed I will give it a go of course, but I should have been clear from the beginning. It was a very small venue with concrete floor no stage tiny PA approximately 500w class D . The desk was in an adjacent room being mixed from iPad. There was no way that vibration could possibly be an issue. But that said I am greatfull for the advice, it would seem that the official advice on the website should be corrected to reflect the feedback from users of qu- range. It would save the hassle if they recommend the large format high speed usb 3 devices as problems seem to be commonplace. I will post the results from the suggestions and thanks again.
2016/01/22 at 9:48 pm #53466AnonymousInactiveIt’s not just high speed though – many disk operations take too long, and they’re not OS controlled, they are in the disk firmware.
Manufacturers have a tendency to replace bits and pieces and not updating the model number – or rewriting the firmware and not updating the release number (was hit by that an a batch of HdDs spread across 60 PoPs across the globe.. Grr)
2016/01/22 at 10:11 pm #53467CameronjennerParticipantOkay thanks, I will try a few different things mentioned above , it is going to be a problem for me if it is indeed vibration when I use it in front of a fairly chunky system where isolation is impossible. The usb drive option sounds like the way forward for me . I thought it was important to have the external power supply for the hd , and that usb sticks are unsuitable for multitrack recording otherwise I would have tried this first.
2016/01/23 at 3:09 am #53470Nicola A&HKeymaster@Cameronjenner
I bought it for specifically for this recording as it is endorsed by a&h
I don’t think we ever recommended a 2TB Seagate drive?
Also the KB article says the following:As the specifications and performance of these can be changed at any time by the manufacturer, we suggest you try a device before you depend on it in a recording / playback situation.
2016/01/23 at 8:32 am #53473CameronjennerParticipantTested HDD drives for stereo / multitrack recording and playback:
Intenso model 6002510 USB2.0 320GB
Intenso model 6021560 USB3.0 1TB
Adata Superior SH93 500GB
Samsung M3 Portable 500GB USB3.0
WD My Passport 500GB USB3.0
WD Elements 500GB USB3.0
Seagate Backup Plus 500GB USB3.0Maximum USB drive size (FAT32 file system limit) is 2TB.
And yes I thought the seagate back up was going to work as it had the right features as outlined in the documents provided by A&H . But it seems not to be the case.
Like I said previously I will not be relying on it , as the one time I do I will be disappointed or made to look a fool . It is a great feature for selling equipment but weather it can do the job remains to be seen. I will report back and eat my hat if necessary.
2016/01/23 at 8:38 am #53474AnonymousInactiveI’d suggest a laptop recording from USB-B and a Sandisk Extreme stick from QuDrive if you rely on the recording for payment!
It’s just not worth a glitch causing issues.
2016/01/23 at 9:58 am #53475CameronjennerParticipantThanks that is exactly what I needed to hear đź‘Ť I will have that setup ready for next week. As avoiding vibration in the environment it is expected to operate in is impossible. Usually for recording I sub it out to a recording specialist but for the small shows it is a nice service to offer, and could make the difference between getting the gig in the first place. It is not a nice conversation to have about how it failed unexpectedly,and may indeed loose the customer for good.
2016/01/23 at 12:49 pm #53482AnonymousInactiveDeclare it as a ‘best effort, with dual recording’ to make it clear that it is a very good ‘effort’
FWIW I’ve never had an issue with the SanDisk Extreme – other than not hitting record, but I can’t blame that on the stick… !!!
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