MULTITRACK RECORDING ISSUE – Waves SG V3 – C1500

[TimHParticipant]

Hey guys,

I have artifacts when recording multitrack via Waves SG that occur randomly. I recorded multiple shows with exactly the same setup, only playing with the settings.

But I can´t reconstruct the issue. Sometimes I have pops/clicks on every track of my recording, sometimes not. Yesterday I recorded a show, which has pops, the day before I recorded one which is clean. With exact the same buffer settings.
Here is what it sounds like. I uploaded three tracks as an example. Voc, Bd and keys.
https://drive.google.com/open?id=1TMY33Y1f56wq9F1x0ztefv9Z6QmZofBk

Has anyone an idea what parameter I should change to solve this problem? Description of my setup below.

Cheers and thx in advance!
Tim

——
My setup is:
A&H C1500 with CDM32
Firmware 1.83
Waves Soundgrid V3 Slotcard

Sound Grid Driver Buffer: 1024 spls
Clocking: Digital (but also tried Internal)

Soundgrid Studio:
WSG Buffer: 80 Samples
SG Driver Buffer Network: 640

DAW: Presonus Studio One 2
Buffer Size 1024
Recording @96KHz.

PC:
CAT5e Cable + Thunderbolt to CAT converter
MacBook Pro Late 2012
Mojave 10.14.5
2,6GHz Intel Core i7
8GB Ram
500 GB SSD

[Anonymous]

Sounds like the same issue I had with the Dante card until I figured out that (using Dante Controller) I had to set the card to “sync from external” to allow the A&H clock to lock the Dante card.

Dunno how settings are done on the Waves card, but if there’s sync settings for the card, make sure they’re set properly. Also, make sure everything in the system is getting it’s clock from one place.

[ArtParticipant]

I had the same problem. It’s in the Soundgrid Driver Buffer. Bump that up to 1088 (or as high as it will go) and this should solve your issue.

Art

[eotsskleetParticipant]

Hey, same here! Just randomly hicks oder peaking noise!

Waves V3 in the C1500 Card Slot
Cat5e or Cat7
Minix Cat to USB-C
Macbook Pro 2019 Touchbar
500GB SSD, 8GB Ram, 2.4GHz i5 8th gen
SoundgridStudio – sync internal (also tried with digital)
highest Driver Buffer and latency (just recording and using it vor virtual soundcheck.. so don-t need any realtime!)
Recording with Reaper @96kHz also with matching Buffersize as set in Soundgrid Studio

Funfact – sometimes it works flawless with loads of Channels (>32) over many hours.. sometimes after 10min with just 8channels! Don’t know where to start with problem solving.. is this a WAVES Support call or an A&H Support Ticket?

Also tried with Multirack Soundgrid without using a Server – although with a valid license… first it seemed to work better, but still having the same issue!

Never changed Scenes during the recording or anything like that!

[Author]

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