Mid show 1 DX168 stops

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This topic contains 3 replies, has 3 voices, and was last updated by Profile photo of Nicole A&H Nicole A&H 2 months ago.

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  • #85180
    Profile photo of Christiaan
    Christiaan
    Participant

    Hi all,

    I run a SQ-6 with 2 DX boxes,
    In the middle of the show falls My first DX in ‘err’!! Anyone had this before? Need Some help!!

    #85195
    Profile photo of xyz
    xyz
    Participant

    So how did you restart that?
    Did you simply unplug the unit then replug?
    I had a similair thing happen to older AR series mid show 2 times and repowered the whole system only to learn all I had to do was unplug replug the cat cable.
    Turned out there was an issue in the AR stage box.

    #85212
    Profile photo of Christiaan
    Christiaan
    Participant

    During the show i tried to switch the cat cable And tried powering the DX Again, it didnt help so i switcht a few Chanels that i need.
    After the show i Pulled the cat cable of the first DX box out en put it back in, did Not help. At last i pulled the powercable out en put it back in and that helpt.
    Lucky for me i have the main LR out on the first DX…

    #85442
    Profile photo of Nicole A&H
    Nicole A&H
    Moderator

    Hi Christian,

    If this is still an issue please contact Product support to log a ticket and we can look into this for you.

    http://support.allen-heath.com/Core/Default/Index

    Kindest Regards,
    Nicole

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