Main out will Prefade itself

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This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Alex A&H Alex A&H 5 years ago.

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  • 2019/04/11 at 3:15 pm #83310
    Profile photo of Ben
    Ben
    Participant

    I am using a SQ 5 running on the newest firmware update (1.3.2). Both of the boards we have will randomly pre fade the channels on the main outs. This hiccup does not affect the Aux outs. We initialize the board every show and still run into this issue. The boards were bought at the exact same time(mid-late 2018) Any insight to this issue being hardware or software related would be appreciated. Thank you!

    2019/04/12 at 8:03 am #83319
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Ben,

    I’ve not heard of this happening previously. Could you please start a ticket at support.allen-heath.com so that we can look into this further for you?

    Thanks

    Alex

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