Laggy GUI

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This topic contains 5 replies, has 3 voices, and was last updated by Profile photo of Yvo Yvo 2 weeks, 2 days ago.

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  • #109347
    Profile photo of brtkstn
    brtkstn
    Participant

    Hello, this is my first post here. I own Avantis since June this year and find it as a great mixer. However i noticed that in live situation, when i need to fast change parameters, sometimes GUI is laggy and delayed. I know there are many things going in that box.

    My firmware is 1.21.

    Are you experiencing same behavior? Or is it something on my side?

    #109741
    Profile photo of Yvo
    Yvo
    Participant

    It depends on what you mean.

    There’s normal laggy: like swapping between the banks for the first time after recalling a session. After you’ve gone through all of the banks/layers, you’ll see the gui updates quicker when you go to those banks again.

    There’s abnormal laggy: I’ve had crazy stuff happening. Like multiple second of delay, members of mute groups changing very slowly before my eyes (probably because it took several seconds to catch up to the mute group I had navigated to).
    In my case this was probably due to a hardware issue which should be repaired now.
    I haven’t got enough hours of stress test on it since the repair to know if it succeeded.

    In short, she GUI normally is not always as snappy as I’d like, but it’s usually doable. It can manage to just about keep up with me.
    When it’s not doable, and really slowing you down, something’s either wrong with the desk, or it’s fine but simply the wrong desk for you.
    Both options are possible, but if the GUI is really laggy at times, you might have a hardware issue causing that.

    #109783
    Profile photo of brtkstn
    brtkstn
    Participant

    Thank you for your answer. Would you be so kind and check for me is that a “normal” or “abnormal” lag?

    https://youtu.be/YLe521aq8fQ

    That lag happens every 10 seconds (checked with stopwatch).

    #109939
    Profile photo of apullinger
    apullinger
    Participant

    Hi, Thanks for posting this video! This happens to me all the time, and drives me completely nuts! When I select something, I should have to check it’s actually done it. I end up changing settings on the wrong channel whilst it catches up.

    I’ve also noticed that when it gets stuck it queues the next touches and tries to select the following channels in sequence. This is bad behaviour! (I often select through sequences of channels to compare settings, and this erratic behaviour makes this very difficult.

    SQ’s never do this. The GLD also didn’t. This feels like going back to iLive interface performance.

    #109988
    Profile photo of brtkstn
    brtkstn
    Participant

    Hi, thank you for your answer. I really hope it is a software, not a hardware issue and it will be fixed in someday firmware update. Maybe it is some kind of process that interrupt workflow in 10 seconds intervals. A&H need to know about that issue, so i’m asking everyone for checking it on your side. I hope also that someone from A&H reads forum 😉 Regards.

    #109989
    Profile photo of Yvo
    Yvo
    Participant

    That obviously shouldn’t be normal behaviour.
    It looks to me like the interface is being slowed down by something.

    I suggest you start a support ticket if you haven’t already.
    I will see if I can reproduce this on our board when I have some spare seconds.

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