Keeping Ipad connected to QU16

Forums Forums Qu Forums Qu general discussions Keeping Ipad connected to QU16

This topic contains 4 replies, has 5 voices, and was last updated by Profile photo of chrisgreenwood chrisgreenwood 1 year, 2 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #109774
    Profile photo of Rocketman
    Rocketman
    Participant

    Hey guys does anyone else have problems keeping there iPad connected to the qu16? I am using a router. I have the network “enabled” in the mixer… I have a hardtime connecting and staying connected… the iPad is a Ipad pro… The qu-you app is the most recent version and the qu16 firmware is also the latest version… the router Is in line of site… but it doesn’t matter weather I’m stand right in front of it or 10 feet away… still the same problem… any help or suggestions would be helpful… thanks

    #109777
    Profile photo of garyh
    garyh
    Participant

    Try changing the channel on the router. You can get a network analyzer app for your phone to see which channels are being used at your venue.

    #110163
    Profile photo of Joseph Newton
    Joseph Newton
    Participant

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    #110164
    Profile photo of Mike C
    Mike C
    Participant

    I think Joseph is selling kitchen faucets!!

    For the router also try using a 5g connection, so far there is less traffic in the 5g band and more channels to choose.

    Also Gary’s suggestion of a WIFI scanner is good. while those apps don’t tell you everything they are much better then guessing.

    Are you using any 2.4 or 5g wireless mics in your system? They could be stepping
    on your connection.
    There is a company who makes a digital IEM system and it operates in the upper end
    of the 5g WIFI range, and it did cause me WIFI issues till I changed my operating
    channel.

    #110996
    Profile photo of chrisgreenwood
    chrisgreenwood
    Participant

    I tried the A&E app and kept getting random disconnects. I moved to this app Mixing Station ,you get a 30 min trial on IOS but its unlimited on android (you have to buy a licence for that mixing desk if you want more features) but i’ve been trailing it for a nearly a month before i spend £7 on a licence and I’ve not had a single disconnect yet so i gave up using the A&E app now.

    And i’ve been using it alot where i use to get disconnects but with this app, i’ve not had a single disconnect

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