Ip8 is not working properly on v1.7

[BILDICParticipant]

I use dlive director + mixrack dm32 + 2x IP8.

I updated dlive mixrack and director from v1.63 to v1.7.
After update, IP8 connect under category mixrack and not under surface.
I noticed when i start mixrack and director, director is in offline mode. Here the surface connects to IP8 and works properly. When i go online with director in time of connecting the IP8 disconnects. After that in category Surface-Controller-IP8 there is red icon “not connected” (picture2). When i remove IP8 from surface and add them to mixrack, IP8 is connected and works how it supposed to. I downgraded to 1.63 and everything worked. Then i again updated to 1.7 and it wasnt working again without doing anything.

PS:
Firmware Ver 1.63 on Mixrack have on ip8 ver 1.12 (All OK)
Firmware Ver 1.7 on Mixrack have on ip8 ver 1.23 (Surface not connected)

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[WolfgangParticipant]

i have already forwarded this discovery

[BILDICParticipant]

I want to ask if there is some other way of setting functions to channels on ip8.
There is already v 1.7 and from the start its pain to set.
Link to show what i mean https://streamable.com/rj4cn

With every change of function, the channel number resets and channel type too.
To set back the channel number with mouse or touch screen isnt user friendly.
If you need to set around 50 channels, it takes a lot of time.

It doesnt take that much time to fix it for programmers.

[RSParticipant]

What if you unmount IP8s from Mixrack and remount them to surface. Do they keep their settings?

[BILDICParticipant]

i tried it couple of times, but it only mounts to mixrack.(1.7 ver.)

setting stay the same.
i tested it with empty show too (FOH show default)

[RSParticipant]

Thanks for the info.

Then updating is a no-go for me, as I have almost the same setup as you.
Thanks for testing!

[RSParticipant]

Could we have a official statement from A&H?

I would love updating to 1.7 to get the enhancements for IP8 fader bahaviour. But with the problems described above I won’t dare doing so…

[BILDICParticipant]

I send a Ticket (12 June 2018 10:14 AM)

and wating.

Curent status is: On Hold

[RSParticipant]

thanks BILDIC!

[BILDICParticipant]

🙂
Status is: Closed

It will be fix from AH.

[RSParticipant]

Thanks for the info!

[dockopenbrookParticipant]

I really should have read this before… 🙁
I’ve updated today and run in exactly that problem… and yes only workaround is to connnect the IP8 directly to the MixRack

really disapointing…

[RSParticipant]

Status closed, but no comment, hint, eta from A&H?

[BILDICParticipant]

AH Posted on: 14 June 2018 09:46 AM

“this has been identified as a bug, or development team are looking into a fix for it now.”

[RSParticipant]

thanks again BILDIC for the clarification!

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