IP8 first page always ERASED

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  • #114157
    Profile photo of alanpoweralanpower
    Participant

    hello everybody.
    I’m using a bounce of IP6 for IEM monitoring, plus a single IP8 as a side-fill controller from my stage position (I’m a keyboardist).

    every day I switch on the system and I connect my IP8, it doesn’t work. It shows the 1st page as “lost” (completely blank) and all the other pages are inaccessible.
    when I connect to the Mixrack I see this IP8 has one single page configured (quick config), so I reset to 6 pages. at this point, the 1st page is still blank but all the pages are accessible, and they are correctly configured. in this case, I only have to reconfigure the faders and knobs of the 1st page.
    for my comfort, I’ve chosen to leave a single 1-fader configuration (mix fader of the side-fill) on the 1st page, so I can be quick enough and avoid frustration.
    every time it’s like that. there was no time when this issue didn’t occur.

    please help!

    #114177
    Profile photo of Nicola A&HNicola A&H
    Keymaster

    Hi alanpower,

    Is it possible someone is recalling a Scene with different IP8 settings? Perhaps a start-up Scene which gets recalled every morning?
    Try switching the IP8 settings to SAFE in the Scenes / Global Safes screen and see if the problem persists.

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