IP Addressing Issue

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  • #49266
    Profile photo of msmelsermsmelser
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    American Music and Sound was unable to help me on this one so I’ll throw it to you guys.

    I’ve got a T112 surface touchscreen that won’t update it’s IP address. If I update the ip address in setup, it will change the surface address, but not the touchscreen. When it reboots the touchscreen shows the new IP address, but pings on the old one. I used ssh to get in and change the ip address, but as soon as I reboot it goes back to the previous address. Nor will it go back to the default address. I’ve also tried flipping the dip switches and loading an older firmware. Is there a way to reset or reload linux itself if it gets corrupted in some way?

    Thanks for any help you can give!

    #49267

    @msmelser

    Sorry to hear about this – very annoying!

    Could you drop us an email at support@allen-heath.com so we can look into this for you.

    Thanks,
    Ben

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