Inputs 1 to 8 tab inoperative for a few minutes during a live performance (CQ Mi

Forums Forums CQ Forums CQ troubleshooting Inputs 1 to 8 tab inoperative for a few minutes during a live performance (CQ Mi

This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of KeithJ A&H KeithJ A&H 3 months ago.

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  • #117901
    Profile photo of Wildwind29
    Wildwind29
    Participant

    I am very satisfied with the overall performance of the CQ20B console, both for the speed of implementation, the ergonomics of the application and, most importantly for me, the sound quality (live and recording).

    During the concert, I was able to record a 10-track live performance in 24 bit/96 kHz without the slightest problem and then mix the recording on Cubase.

    The only thing I had to deplore was the bug in the CQ MixPad application on the iPad which was unable to process the touch event of the input tab (1 to 8) for a few minutes. Even when changing screens (config, processing), the bug lasted for a few minutes. I have a video available if necessary.

    I think that the management of threads or events contains an error in certain situations following events or actions produced before.

    #118203
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @Wildwind29

    Sorry to hear you had a problem with the app, but we’re not aware of any bugs like this.
    As you suggest, please do contact us through support.allen-heath.com and include a video of the issue.
    It would also be useful to know more about the setup, how you were connected, what the environment was like and details on the device/OS being used.

    Thanks,
    Keith.

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