Ilive-144 Touch screen doesn't work

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  • #60654
    Profile photo of PanosroyalPanosroyal
    Participant

    I work with an ilive-144 and I have a problem with my touch screen ,it doesn’t seem to open dl5000 system manager ,and because i need to work with it, it is necessary to open dl5000 with my pc
    Can anybody please tell my how to make the touch screen work again ….
    By the way this happened after updating firmware….

    #60740
    Profile photo of UnderscoreUnderscore
    Participant

    Have you tried to re-install the firmware, or rollback to the previous release that did work.

    #60753

    @panos

    Please send us an email with as much detail as possible to support@allen-heath.com so we can look into this for you.

    #60791
    Profile photo of PanosroyalPanosroyal
    Participant

    I tried to change the firmware but I wasn’t able to.I can only change the firmware of the IDR with my pc

    #96292
    Profile photo of toomuchfueltoomuchfuel
    Participant

    what was the outcome please?

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