I/O, SLink and (2) AB168 stage boxes

[Whatfloor]

I have a QU32 with (2) AB 168 stage boxes and assignment was pretty straight forward on how to assign each box within the console. On the other hand, I am having some issues with once I connected the SLink to Avantis. While it recognizes both stage boxes, I just can’t seem to get the second box in the chain to work with the inputs/outputs.

So the first one comes up as I/0 1-16, but the second box comes up as I/0 25-40. First of all, does this sound correct? If yes, What am I doing wrong here because I can’t figure out why I can’t get these to work when assigned. If this does not sound right, please steer me in to the correct direction to get this to work. This is getting super frustrating.

[Whatfloor]

Update. I’m not getting phantom power to the 2nd stage box when it connect to Avantis even though I have the channels assigned as such.

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[Mike C]

Have you gone into the IO patch menu and assigned the routing to the second stage
to the channels you want it to come in on?

[SteffenR]

can you set the second AB on the first position to update the firmware and then try it again?

[Whatfloor]

So I have two blue ready lights on both units now. I’ve swapped SLink around and the second now the first works properly with assigned phantom power indicators shown. Switched it back with same results as originally issue.

As shown in the this last pic, is the block of inputs 17-24 correct with the setup of (2) AB168?

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[Whatfloor]

Channel pic

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[Whatfloor]

Also, why on the status window does the SLink shows that DX 1 Primary Link A has a check and B has an X. on the secondary has link checked. since the secondary is the one I’m having issues with, one would think that the secondary one would be the one with the X.

[SteffenR]

do both AB work in the first position as expected without the second connected?

[Whatfloor]

Yes. And when both are connected, regular mics seem to work as well. It’s just phantom power that seems to be the real issue that I can tell.

[SteffenR]

condenser mioc are regular as well 😉

it still behaves like a firmware mismatch, this should get fixed with connecting them alone…

[Whatfloor]

please explain “connecting them alone.” Do I connect one and then send firmware update from console and then connect the other by itself and then resend firmware again? Is that what you mean?

[SteffenR]

yes
the console does the update by itself

[Whatfloor]

Thanks for the help but I don’t mean to sound stupid, but how do I need to proceed? Do I need to plug the SLink from the console into the each box by themselves for a period of time for the firmware to update? I just not grasping why the boxes work with the QU but not the Avantis.

[SteffenR]

Do I need to plug the SLink from the console into the each box by themselves for a period of time for the firmware to update?

that’s what I suggest
it takes 10sec to update the firmware
but it doesn’t work @ the expander port, I think…

[SteffenR]

if everything fails

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