I CRASHED OUR SURFACE!!!

[Dave]

I feel like I’ve accomplished something 😂

Anyway, I was naming a new action, and as soon as I hit enter on the keyboard (a USB keyboard, not the on-screen one) the screens went blank and they rebooted. Just the screens, I mean, not the whole surface. Anyway, there was a message about the touchscreen encountering and I should save the logs and… I don’t remember what it said next. Something about creating an account, I think?

Anyway, that’s all I’m asking about. The board came back up fine and the problem hasn’t recurred, I just want to make sure the logs get to whoever wants them.

[Brian]

This forum isn’t an official method of support for A&H. If you want to submit the logs to them, you should go to the main A&H website and contact support through the official method. https://www.allen-heath.com/support/

[Dave]

Thanks!

[Author]

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