HELP! Dead Console

Forums Forums SQ Forums SQ troubleshooting HELP! Dead Console

This topic contains 2 replies, has 2 voices, and was last updated by Profile photo of MG MG 1 month ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #106952
    Profile photo of MG
    MG
    Participant

    Hi
    Have an SQ5 on tour which decided to power off just prior to the show. Console had worked fine all tour and through soundcheck.
    Power is clean, IEC working. Console won’t power on.
    We have 2 shows left on this run, then it goes back to venue use, so needs a quick repair.
    Anyone any ideas where to start?
    Thanks

    #106954
    Profile photo of Rafael A&H
    Rafael A&H
    Participant

    Hello @MG

    If the mixer is not powering on at all, it is must likely to be the power supply.
    If the mixer is powering on but not displaying anything on the screen, it might be a different issue.

    Please submit a ticket at our Support Centre giving as many details as possible: https://www.allen-heath.com/support/
    And we’ll be happy to point you towards the right direction to get a service/repair.

    Rafael

    #106965
    Profile photo of MG
    MG
    Participant

    Thanks Rapael

    Done that, trying to find a quick fix as we have no back up consoles available on the tour

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.