Firmware Downloads

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This topic contains 7 replies, has 5 voices, and was last updated by Profile photo of jimmymio jimmymio 5 years, 11 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #47944
    Profile photo of Zandre
    Zandre
    Participant

    When I download the new firmware file : “Qu24UpdtV1_71_4185.quu” and I insert the qu-drive, It says that the firmware found on the qu-drive is V1.60.3804. And the current firmware I have on is V1.70.4173. Does anyone know an alternative site where I can download a zip file of the new Firmware V1.71.4185 or something because the website seems to give me the older Firmware with a new name, or is there another solution?

    #47945
    Profile photo of mumawu
    mumawu
    Participant

    Do you have more than one firmware on the usb device? Delete all firmware files, empty the trash and copy the new 1.71 on the usb. That should work.

    #47946
    Profile photo of Zandre
    Zandre
    Participant

    Only have the latest firmware on the usb. I contacted my local support and asked them to email me the firmware. I copied that onto my usb and removed the one I downloaded and it worked. I have no idea what the hell could be the problem. That from my download it states another version but on his download it works… Baffled…

    #48080
    Profile photo of jimmymio
    jimmymio
    Participant

    I just received my Qu-16 today. It came with 1.70 and I can’t even get the 1.71 file to download to my Mac. The computer says there is no software to open it. Any ideas how to get this? Should I even bother?
    Thanks

    #48082
    Profile photo of GCumbee
    GCumbee
    Participant

    It downloads as zip file so has to be unzipped before usable.

    #48083
    Profile photo of jimmymio
    jimmymio
    Participant

    Thanks but I’ve tried to unzip it with 3 different apps and they all say something is “damaged, missing etc”. I’ve tried downloading the file on 3 different browsers and nothing seems to work.

    #48090
    Profile photo of DavidCo
    DavidCo
    Participant

    Hi jimmymio,

    It sounds as though you’re trying to execute a .QUU file on your computer. Please read section 8.15 of the user manual.

    DC

    #48111
    Profile photo of jimmymio
    jimmymio
    Participant

    Ooops. My noobie self wastrying to open the file on the Mac instead of just dragging it to the thumb drive.
    All good now and updated.

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