Fader issue with out put signal issue

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This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Alex A&H Alex A&H 1 year, 6 months ago.

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  • #86628
    Profile photo of Guy
    Guy
    Participant

    Allen&Heath Qu32
    2 days before i had an event.when the event started and the faders of the mixer started moving up and down out of control.sound volume also increased muted again and again. after that i shut down the mixer and on it. then the mixer was worked properly.three or four hours later mixer faders started moving up and down again.
    after that i did hard reset and updated the new firmware.
    but problem was not settled.
    2hours later all faders was not workingand input siganal is not passing to master out.main out put signal also not working.
    i attached the video.

    #86629
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Guy,

    For official support, please start a ticket at support.allen-heath.com and I or one of the team will take a look at this for you.

    Thanks!
    Alex

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