EPIC FAIL Qu and Logic pro

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This topic contains 3 replies, has 3 voices, and was last updated by Profile photo of Alex A&H Alex A&H 3 months, 3 weeks ago.

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  • #68380
    Profile photo of stupaak
    stupaak
    Participant

    It’s been quite a while and Apple and Allen Heath have not solved the DAW control problem between them. This is unfortunate. The Qu price range is great and it’s potential is awesome. I fear I will have to switch to pro tools to have the nirvana that almost was with Logic Pro. The Qu appeared to be a god send to small studio owners looking for a 1 to 1 mixer control in their Logic Pro studio, but instead has become more like purgatory.

    I don’t look forward to the learning curve of Pro Tools, but convenience rules in my studio. I wonder if a class action suit would help light a fire under the two companies to solve this problem.

    Stu

    #68475
    Profile photo of tooloud
    tooloud
    Participant

    It’s a disaster. DAW Control does not function with High Sierra. And even before I upgraded, I’d set up the control surface, add the Monitor object in the Environment, yet every time I closed a project and reopened, I had to go through the whole process again.

    #68509
    Profile photo of stupaak
    stupaak
    Participant

    Since the high sierra upgrade the daw control does not work and the copy of the OS i had was accidentally updated win a way that prevents it from working with the Qu 32 as a DAW controller which is why i purchase it. Thinking about posting a youtube about it.
    Stu

    #68514
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi All,

    Qu DAW control has been tested and working with MacOS High Sierra and Logic Pro X 10.4, if you are having issues, please start a ticket at support.allen-heath.com and we will be happy to help.

    When Logic has been opened after a computer reboot there is no need to start the setup from scratch.

    1. View the Control surface setup window.

    Each control surface will display a ! symbol – ‘DAW1’

    2. Select the first control surface – ‘DAW2’

    3. Reassign the Output and Input port to DAW Control MIDI 1 – ‘DAW3’

    4. Repeat this for each control surface (Surface 2 to MIDI 2, Surface 3 to MIDI3, etc) and the issue is resolved.

    Hope this helps!

    Thanks

    Alex

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