dLive Director Double Characters

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This topic contains 2 replies, has 2 voices, and was last updated by Profile photo of Art Art 4 years ago.

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  • #64443
    Profile photo of Art
    Art
    Participant

    I have 2 touchscreen PC’s (a Surface Pro and a Toshiba convertible). Whenever I need to type something (channel label, scene name, etc.), when I use the dLive Director’s built-in keyboard, I get double characters. When I use the PC’s pop-up keyboard, it works fine.

    Also, it acts as though I’ve hit the EQ slope type 2 times, so it takes me multiple touches to get it to circle around to the correct one.

    Anyone else having this problem?

    Art

    #64450
    Profile photo of Jack_AH
    Jack_AH
    Moderator

    Hi Art,

    We do have people looking into this as we speak but I can’t put a timeframe on a fix.

    I believe it’s caused by the touch generating both a ‘click’ and ‘touch’ event on certain GUI items. It’s not a perfect work around, but if you long press anything that double ‘events’ it should only generate one.

    #64452
    Profile photo of Art
    Art
    Participant

    Thanks. That works.

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