Director saves corrupt shows with 0kb

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This topic contains 8 replies, has 4 voices, and was last updated by Profile photo of Jens-Droessler Jens-Droessler 4 months, 3 weeks ago.

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  • #71040
    Profile photo of Jens-Droessler
    Jens-Droessler
    Participant

    Well, what the title says. I have Director 1.64 on a Windows 10 64bit system, runs just fine. When I try to store a show, the bar for that grows like it should, but the yellow error triangle in the top right corner pops up. The log shows like 20 or more errors within a few milliseconds now. Clicking on the stored show (yes, a file is created) it says 0kb and on trying to recall it says “corrupt show”. I tried to run the Director as admin in case it is a user privileges problem, but it didn’t help. A search didn’t offer results or clues about the problem. What’s going on?

    #71071
    Profile photo of Steffen R
    Steffen R
    Participant

    it works as expected on my laptop Win10 64bit

    can you post the log entries?

    #71077
    Profile photo of Emmi
    Emmi
    Participant

    I had the same problem. In the file path are “German” letters äöü ….. The editor can not handle this.
    Try to create a “new” user in Windows without this letters in the username / file path.

    #71097
    Profile photo of Jens-Droessler
    Jens-Droessler
    Participant

    WTF??? No Unicode support??? Why is then even a transferable 0kb file created?

    If I create a new user and start Director there, I probably loose all my previously done settings, right? Where is the location where the “current” settings (not shows) are stored?

    #71110
    Profile photo of Emmi
    Emmi
    Participant

    Hello, Jens,
    Unfortunately, I can not tell you that either.
    To narrow down the problem a bit, you can switch to “Show detailed event logs” in Utility / Eventlog – About Setup.
    With me there come a lot of “Error writing and Could not open file” error when I try to save.

    And in Log File a lot of Erros like this (…/J ? rgen/… :

    Fr Mai 18 2018 12:45:01.263 :: ERROR: Error -25 writing archive header (..\TLD\TLDCommon\ArchiveManager.cpp:271) :: 2 :: -1
    Fr Mai 18 2018 12:45:01.263 :: ERROR: Could not open file C:/Users/J?rgen/AllenHeath/TLDV1.64/TLDData/Director/Tmp/TempShow/Show/SceneSafes/SurfaceSceneSafes.dat (..\TLD\TLDCommon\ArchiveManager.cpp:282) :: 2 :: -1
    Fr Mai 18 2018 12:45:01.264 :: ERROR: Error -25 writing archive header (..\TLD\TLDCommon\ArchiveManager.cpp:271) :: 2 :: -1
    Fr Mai 18 2018 12:45:01.264 :: ERROR: Could not open file C:/Users/J?rgen/AllenHeath/TLDV1.64/TLDData/Director/Tmp/TempShow/Show/SignalGenerator (..\TLD\TLDCommon\ArchiveManager.cpp:282) :: 2 :: -1
    Fr Mai 18 2018 12:45:01.265 :: ERROR: Error -25 writing archive header (..\TLD\TLDCommon\ArchiveManager.cpp:271) :: 2 :: -1
    Fr Mai 18 2018 12:45:01.265 :: ERROR: Could not open file C:/Users/J?rgen/AllenHeath/TLDV1.64/TLDData/Director/Tmp/TempShow/Show/SignalGenerator/SignalGenerator.dat (..\TLD\TLDCommon\ArchiveManager.cpp:282) :: 2 :: -1
    Fr Mai 18 2018 12:45:01.266 :: ERROR: Error -25 writing archive header (..\TLD\TLDCommon\ArchiveManager.cpp:271) :: 2 :: -1
    Fr Mai 18 2018 12:45:01.266 :: ERROR: Could not open file C:/Users/J?rgen/AllenHeath/TLDV1.64/TLDData/Director/Tmp/TempShow/Show/SurfaceAESSampleRate (..\TLD\TLDCommon\ArchiveManager.cpp:282) :: 2 :: -1
    Fr Mai 18 2018 12:45:01.266 :: ERROR: Error -25 writing archive header (..\TLD\TLDCommon\ArchiveManager.cpp:271) :: 2 :: -1
    Fr Mai 18 2018 12:45:01.266 :: ERROR: Could not open file C:/Users/J?rgen/AllenHeath/TLDV1.64/TLDData/Director/Tmp/TempShow/Show/SurfaceAESSampleRate/SurfaceAESSampleRate.dat (..\TLD\TLDCommon\ArchiveManager.cpp:282) :: 2 :: -1
    …..

    #71113
    Profile photo of Ben A&H
    Ben A&H
    Moderator

    We hope to have a fix for this issue imminently, sorry for the inconvenience!

    Ben

    #71119
    Profile photo of Jens-Droessler
    Jens-Droessler
    Participant

    Ah, very well then.

    #71180
    Profile photo of Emmi
    Emmi
    Participant

    Jens – check 1.70 … it looks like .. the Bug is fixed 🙂

    #71185
    Profile photo of Jens-Droessler
    Jens-Droessler
    Participant

    Didn’t check yet, but I read it already in the 1.70 change log.

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