Dead Touchscreen

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  • 2017/03/03 at 4:53 am #61761
    Profile photo of dylanwhitedylanwhite
    Participant

    I have lost touch control of the right screen on my S7000. Screen still works and responds button presses and rotary control. Also works with a keyboard and mouse. Is this a known issue that has a quick solution or is this a hardware issue?

    Cheers

    2017/03/08 at 8:00 pm #61924
    Profile photo of SteffenRSteffenR
    Participant

    wich firmware? Did you tried the VGA port?
    on older firmware that disables the touch function until you restart the touchscreen computer

    2017/03/10 at 9:14 am #61944
    Profile photo of SteffenRSteffenR
    Participant

    Is your problem solved?

    gesendet mit Tapatalk

    2017/03/16 at 4:58 am #62132
    Profile photo of dylanwhitedylanwhite
    Participant

    Hi, wasn’t the VGA port, on 1.40. Had restarted and factory reset with no change. Supplier has taken in for fixing.

    2017/04/09 at 1:48 pm #62783
    Profile photo of YacobYacob
    Participant

    I don’t know if you have gotten this fixed yet or not but this same thing happened on mine. We ended up having to take it apart and it was a single solder point on one of the boards we had to replace. Since then its worked no problem though!

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