Dante VS losing clock sync

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  • #82911
    Profile photo of nottooloudnottooloud
    Participant

    New-to-me GLD80. Firmware 1.6.1, Dante Rev3 running 4.0.4.19. MBP running Virtual Soundcard 4.0.4.
    Dante card set as Preferred master and Enable Sync to External.
    Dante Controller says the computer sync is toggling between locked and unlocked once a minute or so. Not bad enough to mute it, but somethin’ ain’t right. I started with a managed Netgear switch, but it didn’t change when I took the switch and router out, hardwired the laptop to the mixer, and let them autonegotiate IP addresses. Swapped cables, also no change.

    #82912
    Profile photo of JonathanJonathan
    Participant

    It’s not anything wrong with your gear. It’s a glitch with DVS on some Macs. I contacted Dante because I was having the same issue on an iMac. They said they were aware of the issue but that it shouldn’t affect anything on the audio streams. They said to verify that’s what it is, use an external network dongle. Sure enough that fixed it for me. I switched back to the Macs internal NIC and although I’m having the sync issues, it works flawlessly.

    #82916
    Profile photo of nottooloudnottooloud
    Participant

    Dug out a USB dongle, all good. Thanks.

    #83329
    Profile photo of nottooloudnottooloud
    Participant

    Interestingly, a Thunderbolt ethernet dongle has the same issues.

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