Dante Question

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This topic contains 2 replies, has 2 voices, and was last updated by Profile photo of Demonbreun Demonbreun 2 years, 2 months ago.

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  • 2022/02/13 at 2:45 pm #105981
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    Demonbreun
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    I have a client who has and SQ-7 and an SQ-5. We just replaced their DT168s with DX168s so that we couldink the consoles. This morning was the first use of the updated system and I got a text saying they had lost individual preamp control. I’ll go and troubleshoot tomorrow, but thought I’d ask if anyone had thoughts on what may have happened.

    2022/02/13 at 7:06 pm #105988
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    Brian
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    I realize the card slots on the SQ series is limited to just one, but I feel like a better solution would have been to get a S-Link card for each SQ console and connected them together that way.

    That being said, did they download and install the Allen and Heath DT Premap Control software? https://www.allen-heath.com/dt-preamp-control/

    2022/02/13 at 9:26 pm #105990
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    Demonbreun
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    We couldn’t do all S-Link because the SQ-5 was going in their new Video Production Suite and needed to interface with other equipment. Dante is a much cleaner solution for that application. I don’t know about that software, but I will check into it and .ake sure they have it downloaded tomorrow if they don’t already.

    Thanks!

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